These Terms and Conditions ("Terms") govern your access to and use of SULV Finance's website and services, including VPS hosting, cloud hosting, and related services (collectively, the "Services"). Please read these Terms carefully before using our Services.

By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use our Services.

1. Agreement to Terms

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you are using the Services on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case "you" shall refer to such entity.

2. Definitions

In these Terms, the following definitions apply:

  • "Account" means the account created by a User to access and use the Services.
  • "Content" means any text, graphics, images, music, software, audio, video, information, or other materials appearing on or through the Services.
  • "Order" means a request to purchase Products through the Services.
  • "Products" means the fruits, vegetables, and other items offered for sale through the Services.
  • "Subscription" means a recurring Order for Products at specified intervals.
  • "User" means an individual who accesses or uses the Services.
  • "User Content" means any Content that a User posts, uploads, publishes, submits, or transmits to be made available through the Services.

3. Account Registration and Use

3.1 Account Creation

To use certain features of our Services, you may need to register for an Account. When you register, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy. You are responsible for safeguarding your password and for all activities that occur under your Account. You agree to notify us immediately if you suspect any unauthorized use of your Account.

3.2 Age Requirement

You must be at least 18 years old to create an Account and use our Services. By creating an Account, you represent and warrant that you are at least 18 years old.

3.3 One Account Per User

You may not create more than one Account without our express permission. We reserve the right to terminate any duplicate Accounts.

3.4 Account Termination

We reserve the right to suspend or terminate your Account at any time for any reason, including but not limited to violation of these Terms. You may also terminate your Account at any time by contacting our customer service.

4. Services and Service Levels

4.1 Service Description

SULV Finance provides VPS hosting, cloud hosting, and related services for financial institutions and businesses. The specific features and limitations of each Service are described on our website and in your service agreement.

4.2 Service Level Agreement (SLA)

Where applicable, our services are subject to the Service Level Agreement (SLA) published on our website or provided in your service contract. The SLA outlines our commitments regarding uptime, performance, and support response times.

4.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

4.4 Maintenance

We may perform scheduled maintenance on our systems and infrastructure. We will make reasonable efforts to provide advance notice of scheduled maintenance. Emergency maintenance may be performed without notice when necessary.

5. Payment Terms

5.1 Pricing

Prices for our Services are published on our website or provided in your service agreement. All prices are subject to change. We will provide notice of any price changes according to the terms of your service agreement.

5.2 Payment Methods

We accept various payment methods as indicated during the checkout process. By providing a payment method, you represent that you are authorized to use the payment method and authorize us to charge your payment method for all Services you purchase.

5.3 Billing Cycles

Services are billed according to the billing cycle specified in your service agreement. For subscription services, you authorize us to charge your payment method on a recurring basis until your subscription is terminated.

5.4 Late Payments

If your payment is not received by the due date, we may suspend or terminate your access to the Services. You will remain responsible for all outstanding charges.

5.5 Taxes

Prices displayed do not include taxes unless otherwise indicated. You are responsible for paying all applicable taxes associated with your purchase of the Services.

6. Acceptable Use Policy

6.1 Compliance with Laws

You agree to use the Services in compliance with all applicable laws, regulations, and these Terms.

6.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating any laws or regulations, including but not limited to data protection, privacy, intellectual property, or export control laws
  • Distributing malware, viruses, or any other malicious code
  • Engaging in any activity that disrupts or interferes with the Services, including their servers and networks
  • Attempting to gain unauthorized access to any part of the Services or any other systems or networks connected to the Services
  • Using the Services to transmit spam, chain letters, or other unsolicited communications
  • Using the Services to host, distribute, or link to content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of privacy, or otherwise objectionable
  • Using the Services for any purpose that violates the rights of third parties
  • Using excessive system resources that may negatively impact other users

6.3 Resource Usage

Your use of system resources is subject to the limitations specified in your service agreement. We reserve the right to suspend or terminate services that exceed these limitations or that negatively impact system performance for other users.

6.4 Monitoring

We reserve the right, but have no obligation, to monitor your use of the Services for compliance with these Terms. We may remove or disable any content or activity that violates these Terms or is otherwise objectionable.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Services and their original content, features, and functionality are owned by SULV Finance and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Services for their intended purposes.

7.3 Feedback

If you provide us with any feedback or suggestions regarding the Services ("Feedback"), you hereby assign to us all rights in such Feedback and agree that we shall have the right to use and fully exploit such Feedback in any manner we deem appropriate.

8. User Content

8.1 Responsibility for Content

You are solely responsible for all content that you upload, post, email, transmit, or otherwise make available via the Services ("User Content"). You represent that you have all necessary rights to your User Content and that it does not violate any third-party rights or applicable laws.

8.2 Content License

By submitting User Content to the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with providing and promoting the Services.

8.3 Content Removal

We reserve the right to remove any User Content that violates these Terms or that we find objectionable for any reason, without prior notice.

9. Third-Party Services

9.1 Third-Party Links

The Services may contain links to third-party websites or services that are not owned or controlled by SULV Finance. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

9.2 Third-Party Integrations

The Services may include integrations with third-party software or services. Your use of such integrations may be subject to additional terms and conditions provided by the third-party providers.

10. Termination

10.1 Termination by You

You may terminate your account and discontinue using the Services at any time by following the termination procedures specified in your service agreement or by contacting our customer support.

10.2 Termination by Us

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.

10.3 Effects of Termination

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10.4 Data Retention

After termination, we may retain your data for a limited period as required by law or for legitimate business purposes. We will securely delete your data after this retention period.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SULV FINANCE, ITS DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

13. Indemnification

You agree to defend, indemnify, and hold harmless SULV Finance, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration. The arbitration shall be conducted in London, United Kingdom, in the English language.

14.3 Exception to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website and updating the "Last Updated" date at the top of these Terms. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms, please contact us:

By email: legal@sulvfinance.com

By phone: +442272809991

By mail: Legal Department
SULV Finance
1 John Common North
Loganport, S49 1YZ
United Kingdom